Awelon Healthcare A Place Where Everyone Matters
Awelon Healthcare’s 15-Year Commitment to Exceptional Residential Care for Individuals with Learning Disabilities, Autism, and Mental Health Needs
Awelon provides residential care for individuals who have a learning disability, autism, or needs associated with mental illness. Many of the people we support experience difficulties with communication, have sensory needs, and can, on occasion, engage in behaviour that challenges others. We work as part of the multidisciplinary team with colleagues in Health and Social services, which enables us to ensure that everyone receives the professional support they need. We have been supporting people for 15 years and have an established reputation for providing opportunities for people to thrive.
Awelon Healthcare was established in 2008. We pride ourselves on being a small family business where everyone matters.
TESTIMONIALS
The first time I went to view Awelon at Mount Pleasant Stables in Llantwit major I instinctively knew I had found the right place for my son . There is a lovely atmosphere,lots of space,and very warm and friendly.Each time I have picked up my son for the day the smell of home cooked meals fills the air, I know it is home from home.
The care and attention he has received since being at Awelon is exceptional. The staff have taken the time to get to know what his likes and dislikes are, and not just his physical needs,making him feel comfortable, welcome and loved. Daily activities are carefully planned around my sons needs.
My son has complex needs but with the professional trained staff have addressed each issue as it arises with professionalism and a warm, caring attitude, they have treated him with dignity and respect at all times. The staff are wonderful and so helpful,I can’not thank them enough for the way they looked after my son,keeping me updated each week of daily activities with pictures, he always has a big smile in each picture. I would highly recommend.
The care Aled gets at Awelon is FIRST CLASS. He is VERY happy there. He has come on so well in the last two years since he has been there.Awelon is the right place for Aled.
Thank you to all of you.
To all the management and staff at Parkview.Just a letter to thank you for the Superb Care and Compassion toward My Sister Sian. We cannot say in words how wonderful you all are looking after her in a family oriented setting for her. We have no worries about her Safety and Care and can sleep sound that you all provide for her needs which is great.
It takes special people to show love and care with the condition Sian has suffered all her life and she is very happy, you are also her family, also on her updates on her wellbeing.
Thank you all again for all your love and care you are giving to her especially in this difficult time.
See you all soon…Stay SafeAll our love.
Ann-Marie and Paul
Our son , Koli, has been supported by Awelon healthcare for over 13 years now and he continues to thrive and develop. He lives in Parkview House where he has a lovely ensuite bedroom that over looks the park. He is very happy there with staff supporting him to do all the activities he likes doing.
There is also gentle encouragement to become involved in the general running of the house and so developing more life skills. There is also the opportunity to mix with the other residents and staff support the development of friendships.
There is a welcoming atmosphere and I feel Koli is safe. I can talk with staff or Koli anytime . I regularly visit and take Koli out for picnics in the park opposite. Koli is dropped off by staff at my house for visits too.
The staff are really solid and there is a family feel to house.
Newly Refurbished Bungalow
We are delighted to offer a newly refurbished bungalow at Park View House, Swansea. This fully accessible space is ideal for individuals with wheelchair needs or for one or two people who would benefit from a quieter, more individualised environment.
Awelon Healthcare
“a place where everyone matters”
Awelon Healthcare believes that everyone matters. We strive to create a culture of continuous improvement that benefits the people we support and our team.
We are committed to ensuring that we provide a safe, comfortable, and stimulating environment where everyone has the opportunity to achieve.
Achievement – Everyone can achieve.
We believe in the potential of every individual. We celebrate progress and success in all forms, providing personalised support that helps people realise their personal goals and outcomes.
Welcome – Everyone is welcome.
We provide a warm, inclusive, anti-discriminatory environment where every individual feels safe, respected, and part of the Awelon family.
Engagement – Everyone can engage.
We create space for everyone’s voice to be heard. People are involved in designing their care and shaping the service. True engagement supports choice, independence, and empowerment.
Learning – Everyone can learn and grow.
We support continual growth — for the people we care for and our team. Whether through formal training or everyday experiences, we believe every moment is a chance to learn.
Opportunities – Everyone deserves opportunities.
We offer diverse, enriching experiences that reflect people’s interests and broaden their horizons. From community inclusion to creative activities, we nurture personal fulfilment.
Nurturing – Everyone deserves to be nurtured.
We provide trauma-informed, therapeutic care in safe, sensory-aware environments. Every individual’s emotional and psychological well-being is supported with empathy and compassion.
Our commitment to Quality
with people at the centre
Engagement with people
Listening and understanding
Process approach
We will seek regular feedback from Individuals, our teams, families friends and Commissioners.
We will analyse and respond to the feedback received and produce twice yearly Quality of Care Review Reports for each of our services demonstrating what we have learned and how we intend .to improve.
We will regularly audit our homes and practices to ensure that we are providing a safe, quality service. We will review what we planned to see if we have achieved what we set out to do.
Evidence based decision making
Culture of continuous improvement
Positive measurable outcomes
We will review the information and feedback, measure our performance against standards and plan improvement based on what we know.
We will never stand still, we continue to improve, based on what people want.
Our aim is provide a good to quality service where people achieve thrive and grow.
Our commitment to Quality
with people at the centre
Engagement with people
Listening and understanding
Process approach
We will seek regular feedback from Individuals, our teams, families friends and Commissioners.
We will analyse and respond to the feedback received and produce twice yearly Quality of Care Review Reports for each of our services demonstrating what we have learned and how we intend .to improve.
We will regularly audit our homes and practices to ensure that we are providing a safe, quality service. We will review what we planned to see if we have achieved what we set out to do.
Evidence based decision making
Culture of continuous improvement
Positive measurable outcomes
We will review the information and feedback, measure our performance against standards and plan improvement based on what we know.
We will never stand still, we continue to improve, based on what people want.
Our aim is provide a good to quality service where people achieve thrive and grow.
We provide a range of services
Our homes are registered with Care Inspectorate Wales; would you like to review our most recent reports?
We are able to provide bespoke packages of care, reflective of individual needs and wishes, and will work with individuals, family, friends, and commissioners to ensure that we provide consistent, good quality care.
