Awelon Healthcare A Place Where Everyone Matters

Awelon Healthcare’s 15-Year Commitment to Exceptional Residential Care for Individuals with Learning Disabilities, Autism, and Mental Health Needs

Awelon provides residential care for individuals who have a learning disability, autism, or needs associated with mental illness. Many of the people we support experience difficulties with communication, have sensory needs, and can, on occasion, engage in behaviour that challenges others. We work as part of the multidisciplinary team with colleagues in Health and Social services, which enables us to ensure that everyone receives the professional support they need. We have been supporting people for 15 years and have an established reputation for providing opportunities for people to thrive.

Awelon Healthcare was established in 2008. We pride ourselves on being a small family business where everyone matters.

TESTIMONIALS

The first time I went to view Awelon at Mount Pleasant Stables in Llantwit major I instinctively knew I had found the right place for my son . There is a lovely atmosphere,lots of space,and very warm and friendly.Each time I have picked up my son for the day the smell of home cooked meals fills the air, I know it is home from home.

The care and attention he has received since being at Awelon is exceptional. The staff have taken the time to get to know what his likes and dislikes are, and not just his physical needs,making him feel comfortable, welcome and loved. Daily activities are carefully planned around my sons needs.

My son has complex needs but with the professional trained staff have addressed each issue as it arises with professionalism and a warm, caring attitude, they have treated him with dignity and respect at all times. The staff are wonderful and so helpful,I can’not thank them enough for the way they looked after my son,keeping me updated each week of daily activities with pictures, he always has a big smile in each picture. I would highly recommend.

Nicola Clinch, Parent
The care Aled gets at Awelon is FIRST CLASS. He is VERY happy there. He has come on so well in the last two years since he has been there.

Awelon is the right place for Aled.

Thank you to all of you.

Eirwin - Aled's father, Parent
To all the management and staff at Parkview.

Just a letter to thank you for the Superb Care and Compassion toward My Sister Sian. We cannot say in words how wonderful you all are looking after her in a family oriented setting for her. We have no worries about her Safety and Care and can sleep sound that you all provide for her needs which is great.

It takes special people to show love and care with the condition Sian has suffered all her life and she is very happy, you are also her family, also on her updates on her wellbeing.

Thank you all again for all your love and care you are giving to her especially in this difficult time.
See you all soon…Stay Safe

All our love.
Ann-Marie and Paul

Ann-Marie and Paul, Family

Our son , Koli, has been supported by Awelon healthcare for over 13 years now and he continues to thrive and develop. He lives in Parkview House where he has a lovely ensuite bedroom that over looks the park. He is very happy there with staff supporting him to do all the activities he likes doing.

There is also gentle encouragement to become involved in the general running of the house and so developing more life skills. There is also the opportunity to mix with the other residents and staff support the development of friendships.

There is a welcoming atmosphere and I feel Koli is safe. I can talk with staff or Koli anytime . I regularly visit and take Koli out for picnics in the park opposite. Koli is dropped off by staff at my house for visits too.
The staff are really solid and there is a family feel to house.

Alix, Parent

Park View House

Park View House, a spacious two-storey residential building with additional bungalow facility, is nestled in the scenic rural town of Pontardawe, providing convenient access to nearby attractions and cities, while offering a rich array of historical, natural, and sporting experiences for its residents.

Mount Pleasant Stables

Mount Pleasant Stables, a modern 5-bed barn conversion, boasts a semi-rural location in Llanmaes, providing residents with easy access to local amenities, picturesque surroundings, and nearby towns, while offering a peaceful coastal setting for a fulfilling life along with stunning views of the countryside.

Awelon Healthcare

“a place where everyone matters”

Awelon Healthcare believes that everyone matters. We strive to create a culture of continuous improvement that benefits the people we support and our team.

We are committed to ensuring that we provide a safe, comfortable, and stimulating environment where everyone has the opportunity to achieve.

Achievement – Everyone can achieve.

At Awelon, we believe in the potential of every individual and work tirelessly to provide the tools and support needed for personal and developmental achievements.

Welcome – Everyone is welcome.

Our doors are always open, providing a warm, accepting environment where diversity is celebrated and everyone feels valued.

Engagement – Everyone can engage.

Engagement – Everyone can engage. We foster a community where everyone’s voice matters, and active participation in decisions and activities is strongly encouraged.

Learning – Everyone can learn and grow.

We embrace the unique learning journey of each individual, providing opportunities for continual growth and development.

Opportunities – Everyone deserves opportunities.

Our aim is to unlock potential by offering varied experiences that enrich lives and broaden horizons.

Nurturing – Everyone deserves to be nurtured.

At Awelon, we understand the importance of a caring, supportive environment for holistic well-being, and strive to provide this to all we serve.

Our commitment to Quality

with people at the centre

Engagement with people

Listening and understanding

Process approach

We will seek regular feedback from Individuals, our teams, families friends and Commissioners.

We will analyse and respond to the feedback received and produce twice yearly Quality of Care Review Reports for each of our services demonstrating what we have learned and how we intend .to improve.

We will regularly audit our homes and practices to ensure that we are providing a safe, quality service. We will review what we planned to see if we have achieved what we set out to do.

Evidence based decision making

Culture of continuous improvement

Positive measurable outcomes

We will review the information and feedback, measure our performance against standards and plan improvement based on what we know.

We will never stand still, we continue to improve, based on what people want.

Our aim is provide a good to quality service where people achieve thrive and grow.

Our commitment to Quality

with people at the centre

Engagement with people

Listening and understanding

Process approach

We will seek regular feedback from Individuals, our teams, families friends and Commissioners.

We will analyse and respond to the feedback received and produce twice yearly Quality of Care Review Reports for each of our services demonstrating what we have learned and how we intend .to improve.

We will regularly audit our homes and practices to ensure that we are providing a safe, quality service. We will review what we planned to see if we have achieved what we set out to do.

Evidence based decision making

Culture of continuous improvement

Positive measurable outcomes

We will review the information and feedback, measure our performance against standards and plan improvement based on what we know.

We will never stand still, we continue to improve, based on what people want.

Our aim is provide a good to quality service where people achieve thrive and grow.

We provide a range of services

We have a 5-bed property in Llanmaes

We have a 9-bed property in Pontardawe

We provide a Day Service to 4 individuals and also offer respite.

Our homes are registered with Care Inspectorate Wales; would you like to review our most recent reports?

Mount Pleasant House Inspection Report

Park View House Inspection Report

We are able to provide bespoke packages of care, reflective of individual needs and wishes, and will work with individuals, family, friends, and commissioners to ensure that we provide consistent, good quality care.