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- To provide a residential service which seeks to improve the quality of life for service users with learning disabilities who may engage in behaviours which are often viewed as problematic or challenging.
- To provide a safe, stable and stimulating environment which encourages service users to grow as individuals and develop personal skills and abilities to maximise their potential, and whenever possible, promote independence.
- To provide an environment that creates as normal a life as is possible for service users, and which preserves dignity and identity in meeting their emotional and physical needs.
- To promote equality of opportunity and encourage anti-discriminatory practice by recognising rights, choices, beliefs and values of service users and their families.
- To encourage and facilitate interactions within the local and wider communities as a means of developing social networks and experiencing warm and meaningful relationships.
- To work effectively with Social Services, Health Services and other external agencies in enhancing the quality of life for the service users.
- To adopt a holistic approach towards the care and development of service users, using non-aversive methods based on psychological models to adopt and manage behaviours.
- To give all staff the training, support and consultation required to achieve a quality workforce, which will fulfil the aims and objectives of the service.